Returns & Exchanges

At daals, we want you to love your home as much as we do, which is why we offer a 30-day window to return items in their original packaging for a full refund. Whether a piece doesn't fit your space or you have simply changed your mind, our streamlined process ensures your return is handled with care.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.

• 2.
  Prepare Your Items

  Ensure all furniture or accessories are disassembled and placed back into their original packaging with all protective inserts to prevent damage during transit.

• 3.
  Schedule a Collection

  Choose a convenient date for our specialized furniture couriers to collect the items from your doorstep, or drop off smaller parcels at a designated point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5 to 10 business days.